At Dunes Highway, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from www.duneshighway.com (the “Site”). By using the Site, you agree to the terms outlined in this policy.

1. Information We Collect

a) Personal Information You Provide

When you make a purchase, create an account, or contact us, we may collect the following:

• Full name
• Shipping and billing address
• Email address
• Phone number (optional)
• Payment details (processed securely via third-party providers)
• Any other information you provide via forms, messages, or checkout

b) Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and browsing behavior using cookies and similar technologies, such as:

• IP address
• Browser type and version
• Pages viewed and time spent
• Clicks and interactions
• Device type (mobile, tablet, desktop)

2. How We Use Your Information

We use your data to:

• Fulfill and ship your orders
• Process payments securely
• Communicate order updates and confirmations
• Provide customer support
• Improve our website’s design, performance, and user experience
• Prevent fraud and ensure security
• Send promotional emails (only if you opt in)

You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails.

3. Cookies & Tracking Technologies

We use cookies to:

• Remember your cart and login status
• Track your session and preferences
• Analyze website traffic through services like Google Analytics

Cookies help us improve the Site’s performance and personalize your experience. You can choose to disable cookies in your browser settings, but some site functionality may be affected.

4. How We Protect Your Information

We implement industry-standard security measures, including:

• SSL (Secure Socket Layer) encryption
• Secure payment gateways
• Firewall and malware protection
• Limited internal access to personal data

Your payment details are never stored on our servers. All transactions are processed through PCI-compliant providers like Stripe or PayPal.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share data with trusted third parties in the following cases:

• Payment processors to complete your transactions
• Shipping carriers to deliver your order
• Analytics providers to help us understand user behavior
• Marketing platforms (if you opt in to receive promotional emails)

All third parties are required to protect your data under privacy best practices.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications
• Withdraw consent at any time, where applicable

To exercise any of these rights, contact us at info@duneshighway.com.

7. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, tax, or regulatory obligations
• Resolve disputes or enforce agreements

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected such data, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
We encourage you to review this policy periodically to stay informed of how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: info@duneshighway.com