FAQs

Here are a few frequently asked questions from our customers. If this does not answer your questions then you can always emails us at info@duneshighway.com
  1. What sizes do you offer? We offer a wide range of sizes for all our clothing items, from XS to XXL. Please refer to our size chart for specific measurements.
  2. How can I track my order? Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order on our website or the carrier's site.
  3. What is your return policy? We offer a 30-day return policy on all our items. If you are not satisfied with your purchase, you can return it for a full refund or exchange.
  4. How do I make a return or exchange? To initiate a return or exchange, please contact our customer service team. They will provide you with a return authorization number and instructions on how to proceed.
  5. Do you offer international shipping? Yes, we ship to many countries worldwide. Shipping fees and delivery times may vary based on the destination.
  6. What payment methods do you accept? We accept various payment methods including credit/debit cards, PayPal, and other secure payment options listed at checkout.
  7. Are your products sustainable? We are committed to sustainability and use eco-friendly materials and processes in the production of our clothing. You can learn more about our sustainability practices on our website.
  8. How do I care for my clothing? Each item comes with specific care instructions on the label. Additionally, you can find detailed care instructions on our website under the product details.
  9. Can I cancel or modify my order after it has been placed? If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
  10. How can I contact customer service? You can reach our customer service team via email at support@duneshighway.com or by phone at [customer service phone number]. We are available Monday to Friday, 9 AM to 5 PM.